For general inquiries and information about the company, call the toll-free my Q phone number 1-800-528-5880. myQ customer service can assist with more technical inquiries and legal matters. Customers can call myQ customer care at 1-833-620-0260, 1-630-279-3600, or +4-968-187-0800 for privacy inquiries.
If you prefer to put your privacy inquiries in writing instead of discussing them on the phone, you can send a myQ email to privacy@chamberlain.com. For GDPR inquiries, address your concerns to gdpr@chamberlain.com. Clients must note that responses to requests submitted via the myQ emails are not immediate and can take two or three working days. Hence, it is not a feasible method for urgent issues and inquiries. You can instead use the myQ contact number for a quick response in such cases.
You can call and book an appointment to meet a senior company representative in person if you have urgent, complex concerns. These meetings usually take place at myQ headquarters. The headquarters is at the myQ corporate office, The Chamberlain Group LLC, 300 Windsor Drive, Oak Brook, Illinois 60523, United States. Other locations outside the US where you can meet senior representatives are Saar-Lor-Lux-Str. 19, 66115 Saarbrucken, Germany, and 1/75 Epping Rd, North Ryde, NSW 2113, Australia. You can also make myQ contact by sending mail to these addresses.
For assistance over the phone, contact myQ customer support. An agent will take your call Monday through Friday from 7 AM until 8 PM EST and Saturday from 9 AM until 6 PM EST. You can send emails outside these myQ business hours. Customer support reads all emails, and you can expect a response within 2 to 3 days during business hours.
The myQ website is an integral part of the company's customer service. It provides answers to many general inquiries and allows you to activate a live myQ chat during business hours. Click on "Contact Us" and follow the prompts to start the chat.