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Contact myQ Customer Service

myQ Phone Numbers and Emails

Toll-Free Number:

  • (800) 528-5880
Call customer service

Legal:

  • (833) 620-0260
    Privacy Inquiries
  • (630) 279-3600
  • +4 968 187 0800
    Privacy Inquiries

myQ Emails:

Legal
GDPR Inquiries, Privacy Inquiries
Send Message
Is this your business?

myQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • myQ Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call myQ is 8005285880. 97% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as myQ may ask you for the following information to identify you as a customer: email, date of birth or phone number.

View full overview ›

How to Contact myQ?

Most Popular Number:

(800) 528-5880
Total calls: 248 Issues resolved: 8 Last call: Jan 12, 2026

For general inquiries and information about the company, call the toll-free my Q phone number 1-800-528-5880. myQ customer service can assist with more technical inquiries and legal matters. Customers can call myQ customer care at 1-833-620-0260, 1-630-279-3600, or +4-968-187-0800 for privacy inquiries.

If you prefer to put your privacy inquiries in writing instead of discussing them on the phone, you can send a myQ email to privacy@chamberlain.com. For GDPR inquiries, address your concerns to gdpr@chamberlain.com. Clients must note that responses to requests submitted via the myQ emails are not immediate and can take two or three working days. Hence, it is not a feasible method for urgent issues and inquiries. You can instead use the myQ contact number for a quick response in such cases.

You can call and book an appointment to meet a senior company representative in person if you have urgent, complex concerns. These meetings usually take place at myQ headquarters. The headquarters is at the myQ corporate office, The Chamberlain Group LLC, 300 Windsor Drive, Oak Brook, Illinois 60523, United States. Other locations outside the US where you can meet senior representatives are Saar-Lor-Lux-Str. 19, 66115 Saarbrucken, Germany, and 1/75 Epping Rd, North Ryde, NSW 2113, Australia. You can also make myQ contact by sending mail to these addresses.

For assistance over the phone, contact myQ customer support. An agent will take your call Monday through Friday from 7 AM until 8 PM EST and Saturday from 9 AM until 6 PM EST. You can send emails outside these myQ business hours. Customer support reads all emails, and you can expect a response within 2 to 3 days during business hours.

The myQ website is an integral part of the company's customer service. It provides answers to many general inquiries and allows you to activate a live myQ chat during business hours. Click on "Contact Us" and follow the prompts to start the chat.

PissedConsumer Club

Contact Information

myQ Website:

myQ Help Center:

Corporate Office Address:

The Chamberlain Group LLC
300 Windsor Drive
Oak Brook, Illinois 60523
United States

Other Info (opening hours):

Other Locations:

Saar-Lor-Lux-Str.19

66115 Saarbrucken

Germany


1/75 Epping Rd

North Ryde, NSW 2113

Australia

More contact details

myQ Rating Based on 14 Reviews

Rating details

2.1
more details
Diversity of Products or Services
Price Affordability
Location
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is myQ's Customer Service?

Roland F Tug
Roland F Tug
Feels Satisfied | Feb 13, 2025

The agent was very helpful and knowledgeable. It was a very pleasant experience.

Read full quote
Iziah Rlf
Iziah Rlf
Feels Disappointed | Sep 12, 2023

I could not get a hold of anyone to setup my q app

Read full quote

Summary of myQ Customer Service Calls

255 TOTAL
CALLS
05:50 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call myQ?

Product/ Service Question:

  • “Problem with cancelling subscription”
  • “Re connect myQ device”
  • “Issue with paper work”

Payments and Charges Question:

  • “Billed fraudulently”
  • “60% discount today on plans”
  • “Repot for it try to take out my money from my credit card”

Activation/ Cancellation Question:

  • “I cancelled subscription it still charged me twice”
  • “I never subscribed and want you to stop trying to get money from my card.”
  • “Cancelation”

Account Question:

  • “Login issue”
  • “Subscription”
  • “Restore my account”

Request for Information Question:

  • “Need help. Cannot get the camera to work”
  • “I want to update my payment card but you want to raise my subscription price”
  • “Need help with app and garage door sensor”

Refund Question:

  • “Refund”
  • “I need a refund”
  • “Pissed refund”

Website/ Application Question:

  • “My q app co owner”
  • “Can’t install new opener”
  • “App”

Return/ Replace Question:

  • “Email change issue”
  • “Change email address”
  • “Return my money 29.95”

Shipping and Delivery Question:

  • “Trucking numbers on the delivery information”
  • “Didn't get results”
  • “Can’t get the app to connect to garage”

Cards Question:

  • “Took money off my card”

Staff Question:

  • “Customer service”

Other Question:

  • “To open and close my garage”
  • “Garage door opener camera”
  • “Troubleshoot why one of the users is not nle to use the app”

Compare myQ Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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